General description

Organizational skills are a key competency focusing on optimizing the limited resources of an organization, ensuring that people's time is utilized effectively and that the exchange of information is never lost or wasted. Individuals with effective organizational strategies and skills will generally communicate in an organized and clear way, be punctual, and use numerous strategies to keep track of the organization's resources. They will be attentive to details, allowing them to remember a vast range of information due to advanced strategies for information recall.

With respect to the placement and retrieval of information, research shows that in the average organization, each staff member spends at least 3 to 5 hours a week, or about 15% of their working time, looking for information due to disorganization. The report also highlights that clutter and disorganization around the office can cost over $65,000 per year. More costly, an average of 25% of business is lost every year due to poor response time or misplaced requests. By assessing the organizational skills of an employee, it is possible to pin-point areas requiring additional training, coaching or resources, improving the overall productivity and morale of the workplace in turn.